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D365 SCM: Resolving PO Discrepancies with Work IQ & Dataverse

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Real business use cases and end-to-end solution designs combining D365 F&O with Power Platform and AI · 10 min read TL;DR: Connect Dataverse Virtual Entities and Work IQ to Dynamics 365 Supply Chain Management to build autonomous Copilot Studio agents that resolve purchase order variances using governed Business Skills. D365 F&O Supply Chain Dataverse Copilot & AI Architecture Standard ERP workflow engines execute deterministic, rule-based branching efficiently, but handling nuanced supplier discrepancies, unit price tolerances, and delivery-date adjustments still consumes substantial procurement effort each month. By combining Microsoft Dataverse and the Work IQ semantic layer with Dynamics 365 Supply Chain Management, solution architects can now build autonomous, context-aware agents that reason across operational data and enforce business rules safely. This guide provides an end-to-end architecture and implementation blueprint for grounding agentic procurement wo...